Champion refunds

We’ll refund you in full, or fix the problem, if:

• you paid but didn’t receive your report and we can’t deliver it;
• you were charged twice for the same report;
• the report is wrong because of our mistake (for example, it’s for the wrong property or state), in which case we’ll fix it, or refund you if we can’t;
• a valid promo code wasn’t applied, in which case we’ll refund the difference.

If you entered your address details wrong, email us within 7 days and we’ll regenerate the report once, free.

Change of mind: your report is created as soon as you pay, so we don’t offer change-of-mind refunds after that. The Money-Back Guarantee and your rights under the Australian Consumer Law still apply.

How to ask: email hello@reradar.com.au with your receipt. We’ll reply within 2 business days.